According to a market report by Lucintel, the future of the global order taking call centre service market looks promising with opportunities in the large enterprise and SME markets. The global order taking call centre service market is expected to grow with a CAGR of 9.2% from 2025 to 2031. The major drivers for this market are rising e-commerce and online retail, the increased customer expectations for immediate support, and the outsourcing and cost efficiency.
A more
than 150-page report to understand trends, opportunity and forecast in global
order taking call centre service market to 2031 by type (domestic service and
overseas service), application (large enterprise and SME), and region (North
America, Europe, Asia Pacific, and the Rest of the World).
Lucintel
forecasts that, within the type category, overseas service is expected to
witness higher growth over the forecast period due to higher demand due to
cost-effectiveness and the ability to provide 24/7 support..
Within the
application category, large enterprises is expected to witness the higher
growth due to demand more scalable, complex solutions to handle high-order
volumes across regions.
Download
sample by clicking on order
taking call centre service market.
In terms
of region, North America is expected to witness the highest growth over the
forecast period due to high concentration of large enterprises, strong
e-commerce growth, and demand for efficient customer support services.
Answer4u,
MAP Communications, Go4customer, CallCare, OnBrand24 are the major suppliers in
the order taking call centre
service market.
This unique research
report will enable you to make confident business decisions in this globally
competitive marketplace. For a detailed table of contents, contact Lucintel at
+1-972-636-5056 or write us at helpdesk@lucintel.com. To get access of more than 1000 reports at fraction of cost
visit Lucintel's Analytics
Dashboard.
About Lucintel
At Lucintel, we offer solutions for
you growth through game changer ideas and robust market &
unmet needs analysis. We are based in
Dallas, TX and have been a trusted advisor for 1,000+ clients for over 20
years. We are quoted in several publications like the Wall Street Journal,
ZACKS, and the Financial Times.
Contact:
Roy Almaguer
Lucintel
Dallas, Texas, USA
Email: roy.almaguer@lucintel.com
Tel. +1-972-636-5056
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