Lucintel Newsletter

Business News by Lucintel

Bookmark and Share

Tuesday, July 8, 2025

Lucintel Forecasts the Customer Relationship Management Market in Japan to Reach an Estimated $122 Billion by 2031

According to a market report by Lucintel, the future of the customer relationship management market in Japan looks promising with opportunities in the BFSI, retail, healthcare, IT & telecom, discrete manufacturing, and government & education sectors. The customer relationship management market in Japan is expected to reach an estimated $122 billion by 2031 with a CAGR of 8.9% from 2025 to 2031. The major drivers for this market are the increasing adoption of CRM solutions by small and medium-sized enterprises, the growing demand for cloud-based CRM solutions, and the rising need for data-driven decision-making.

A more than 150-page report to understand trends, opportunity and forecast in customer relationship management market in Japan to 2031 by solution (social monitoring, social mapping, social middleware, social management, and social measurement), enterprise size (large enterprise and SME), application (marketing, sales, customer support & service, and others), and end use industry (BFSI, retail, healthcare, IT & telecom, discrete manufacturing, government & education, and others).

Lucintel forecasts that, within the enterprise size category, large enterprises will remain a larger segment due to the growing need for CRM solutions in these organizations to manage complex customer relationships, automate business processes, and support multiple channels.

Within the end use industry category, retail will remain the largest segment due to the escalating adoption of CRM solutions in this sector to understand business growth, market trends, and experience.

Download sample by clicking on customer relationship management market in Japan.

This unique research report will enable you to make confident business decisions in this globally competitive marketplace. For a detailed table of contents, contact Lucintel at +1-972-636-5056 or write us at helpdesk@lucintel.com. To get access of more than 1000 reports at fraction of cost visit Lucintel's Analytics Dashboard.

About Lucintel

At Lucintel, we offer solutions for you growth through game changer ideas and robust market & unmet needs analysis. We are based in Dallas, TX and have been a trusted advisor for 1,000+ clients for over 20 years. We are quoted in several publications like the Wall Street Journal, ZACKS, and the Financial Times.

Contact:
Roy Almaguer
Lucintel
Dallas, Texas, USA
Email:
roy.almaguer@lucintel.com
Tel. +1-972-636-5056

Explore Our Latest Publications

Customer Relationship Management Market in Indonesia

Customer Relationship Management Market in Malaysia

Customer Relationship Management Market in China

Customer Relationship Management Market in South Korea

No comments:

Post a Comment